Frequently Asked Questions

Things we get asked...

Absolutely! We’re available for emergency plumbing & gas services. No matter the time—day or night—if you have an urgent issue, give us a call, and we’ll be there to help! After-hours (6pm - 6am) call-out fees apply.

We’re local to the Gawler area and proudly service Metro and Northern Adelaide, Adelaide Plains and the beautiful Barossa Valley.

Yes, our aim is to provide high-quality, lasting solutions, and we stand behind everything we do. If any issues arise after service, just give us a call. We use reputable product brands and materials, each of which comes with its own warranty period for your added peace of mind.

We understand that urgent plumbing issues can be stressful, both practically and financially. Upon accepting your quote, a 50% deposit is required, which can be processed via bank transfer or through our technician’s EFT machine. The remaining 50% is due on the day of work completion. For jobs completed in a single day, the total invoice is due at the time of completion.

If you’re unable to afford the work right away, please don’t hesitate to discuss your situation with us. We’ll work with you to find a solution that fits your budget.

Payment terms for larger-scale renovations will be discussed in detail before work begins.

If your hot water system shows signs of wear—like rust around the tank, leaks, no hot water, or discolored water—it could be time for a replacement. While early issues may be fixed with minor repairs, neglecting regular maintenance can lead to more serious problems. If repair costs are mounting, replacing the system could be the most cost-effective option to guarantee consistent hot water.

Contact us today for an assessment and expert recommendations on your hot water system needs.

Our leak detection service uses advanced technology to locate hidden leaks in your plumbing system. We begin by conducting a thorough inspection of your property, using specialised tools like thermal imaging cameras, acoustic sensors, and pressure testing to identify the source of the leak. Once located, we will recommend the best course of action for repair, ensuring minimal disruption to your home and plumbing system. Our goal is to find the leak quickly and efficiently to prevent further damage and costly repairs.

Call us today for professional leak detection and peace of mind.

'The Royal Service'

We're here to help with all your domestic trade service needs.

If your situation requires urgent attention, please be sure to call.